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Quality Control System

 

We at Serendipity Electronics Inc. are committed to delivering consistent quality.

We do this by focusing on our customers, delivering superior customer service and offering the best industry operations to be Serendipity Complete Customer Satisfactionfound anywhere in the world. We realize customer satisfaction drives our business, and we are unyielding in our promise to meet their expectations in quality, delivery and performance.

At Serendipity Electronics we have a team of passionate, talented and dedicated employees who are committed to flawless service and corporate integrity.

It is our guiding principle to provide customers with a level of quality and service that consistently meets or exceeds expectations through the following philosophies:

Strategic Partnerships with worldwide supplier base
We select and nurture worldwide relationships with our supplier base. Communication and high expectations lead seamless transactions and a continuous quest for improvement in both the supply chain and customer service.

Quality Control
We strive to maintain our systems effectiveness through periodic review, maintaining a full quality manual of ISO standards.

People
At Serendipity, we hire only the best and most experienced people. This combined with continuous training gives us a team we are proud to call the best in the industry.

Embrace Change
Our Goal is to understand our customer requirements and exceed them at every opportunity. In order to achieve this goal, we must have the ability to adopt new disciplines. Each year a roadmap is prepared that details any major changes we want to make to our quality control procedures, with the aim of continuous improvement.

Through these methods, the quality of our team, the procedures we have in place and our ever-growing customer base, we are creating a quality system that can rival any in the industry.

Quality Serendipity Electronics’ Goal
Achieving total customer satisfaction by meeting customers’ needs and requirements.

We strive to continually improve all of our processes and our quality management system.

Counterfeit Protection

If parts are not purchased with traceability from the Manufacturer we can test product to validate authenticity. Serendipity maintains the highest standards of certification via the International Organization for Standards (ISO) 9001, AS9120, AS6081 the American National Standards Institute/Electrostatic Discharge Association (ANSI/ESD) S20.20.

Our commitment to excellence in Counterfeit Avoidance is unsurpassed in the industry.  Serendipity’s 4-Tier Counterfeit Avoidance program protects our customers from real and present dangers, including fatalities and loss of significant financial investment.

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Serendipity Electronics, Inc.

Worldwide Locations & Warehouses

Serendipity Electronics, Inc.
Headquarters
152 East Main Street
Huntington, NY 11743
Tel: 631-424-2244
Fax: 631-424-2208
For more info click here

Serendipity Electronics, Inc. International
Room 1405
East EC Information Building No. 1
Xin Wen Road
Shenzhen P.R.C. 518040
Direct 011 86 755 8373 3936
For more info click here

Serendipity Electronics, Inc. Canada
400 Applewood Crescent Unit
100 Vaughan,
Ontario, Canada, L4K 0C3
Tel: 613-691-9999
For more info click here

Serendipity Logistic Center
3100 Pershing Drive
El Paso Texas 79903

Serendipity Electronics, Inc. Hong Kong
Logistic Center

International Transshipment Logistic Hub Packaging, Inspection
Unit 2509, 25/F, Tsuen Wan Industrial Centre
220-248 Texaco Road
Tsuen Wan, NT Hong Kong

Serendipity Electronics, Inc.
Logistic Center United Kingdom

International Transshipment Logistic Hub
20 Grove Place
Bedford, UK MK403JJ

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